Terms of Service

 

1. Scope

The following terms and conditions apply to all orders via our online shop.

2. Contractual partner, conclusion of contract

The purchase contract is concluded with the association "The Upper Room".

The presentation of the products in the online shop is not a legally binding offer, but a non-binding online catalog. You can initially place our products in the shopping cart without obligation and correct your entries at any time before submitting your binding order by using the information provided in the order process and use the explained proofing tools. By clicking the order button, you place a binding order for the goods in the shopping cart. The receipt of your order is confirmed by email immediately after the order has been sent and does not yet constitute an acceptance of the contract. We can accept your order by sending a declaration of acceptance in a separate email or by delivering the goods within 5 working days.

The language available for the conclusion of the contract is German.

You can view and download the terms and conditions here on this page at any time. 

3. Delivery conditions
In addition to the stated product prices, shipping costs are added. You can find out more about the amount of shipping costs in the offers.

4. Payment
The following payment methods are available in our shop:

  • invoice

  • Bank Transfer

  • PayPal

5. Retention of Title

The goods remain our property until full payment.

6. Transport damage

If goods are delivered with obvious transport damage, please report such errors to the deliverer as soon as possible and contact us immediately. Failure to make a complaint or contact us has no consequences for your legal claims and their enforcement, in particular your warranty rights. However, they help us to assert our own claims against the carrier or transport insurance.

7. Warranties and Guarantees

The statutory right to liability for defects applies. Information on any additional guarantees that may apply and their precise conditions can be found with the product and on special information pages in the shop.

8. Liability

We are always unrestrictedly liable for claims due to damage caused by us, our legal representatives or vicarious agents

  • in the event of injury to life, body or health

  • in the event of willful or grossly negligent breach of duty

  • in the case of guarantee promises, if agreed

  • as far as the scope of the product liability law is opened.

In the event of a breach of essential contractual obligations, the fulfillment of which enables the proper execution of the contract in the first place and on whose compliance the contractual partner may regularly rely (cardinal obligations) due to slight negligence on the part of us, our legal representatives or vicarious agents, the amount of liability is for the damage foreseeable at the time the contract was concluded limited, the occurrence of which must typically be expected.

Otherwise claims for damages are excluded.